Rigid™

FAQs

Please read our FAQs page to find out more.

How does this downlight perform in terms of safety? Is it suitable for commercial or public spaces?

Yes, this downlight supports the common 120–277V commercial voltage range. It also comes pre-installed with a safety cable above the fixture to reduce the risk of falling from the ceiling.

How does this downlight perform in spaces with different ceiling heights?

This downlight offers 3 adjustable wattage levels to suit various ceiling heights. At 13W (1500LM), it's ideal for ceilings up to 16 ft; at 19W (2100LM), it works well for 19–26 ft; and at 27W (3000LM), it’s suitable for heights between 23–33 ft.

Can I install these lights in a drop ceiling or suspended ceiling easily?

Yes. With the built-in spring clips, you can easily install this fixture into the ceiling.

Does this product include a junction box and an LED emergency rechargeable backup battery?

NOTE: Junction box is needed but excluded. LED Emergency rechargeable backup battery needs to be purchased separately

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